TrueBuild Decks respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle your personal information.
1. Information We Collect
To fulfill orders and dispatch sample boxes across Australia, we collect:
- Contact Details: Name, delivery address, phone number, and email.
- Order Information: Products and sample kits ordered.
- Payment Info: Processed securely via encrypted PCI-compliant providers. We never store credit card numbers.
2. How We Use Your Information
- To process, package, and deliver your products or free sample boxes.
- To send dispatch notices and tracking numbers.
- To provide Australian customer support for your project.
3. Data Protection & Sharing
- We never sell, rent, or trade your personal information.
- Delivery addresses are shared only with accredited Australian freight and courier companies to complete your shipment.
4. Access Your Information
Under Australian Privacy Law, you have the right to request access to or correction of your personal data. Contact us anytime via our Contact Page.